Back Office & IT Helpdesk
We don’t just support your front office — we keep the engine room running smoothly too.
Our offshore teams deliver reliable, day-to-day back-office support and IT helpdesk services designed specifically for recruitment businesses. From admin and reporting to platform management and basic tech support, we take care of the behind-the-scenes work that keeps your business running — so your internal teams can stay focused on what matters most.
Our services include:
• CRM admin: user setup, data exports, report generation, and usage monitoring
• Helpdesk support: triaging tickets, managing password resets, and first-line troubleshooting
• Compliance document management and audit prep
• Platform housekeeping: job board credits, user access, inboxes, and automation rules
• System updates, usage audits, and recruiter productivity tracking
Behind every great recruiter is a smooth, silent engine - We keep that engine running.